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Amalia Suriano






16329 Blooming Cherry Dr.

Groveland, FL 34736

A Bit About Me

With 25 plus years in the industry working in Management, Billing, and Collections, I have worked with large hospitals, private practices, and other medical providers to attain their objectives. Moreover, I am constantly working towards her professional development and knowledge over changing policies and procedures. By communicating with clients and working side-by-side, I can ensure overall profitability for their business.

Work Experience

Team Lead, MEDNAX Services

April 2012 – May 2017

Supervisor, Memorial Healthcare Systems

November 1992 – March 2012

Senior Insurance Biller, Collections, Hollywood Diagnostic Center

July 1991 – 1992

  • Actively assessed customer relationship management and addressed any customer service issues that arose.

  • Trained new employees and assisted with the development and support of employees, assuring our team met performance and productivity standards while adhering to company policies at all times.

  • Responsibly reported department’s collections status, communicated with Practices of trending payer issues and recommendations to minimize denials and resolutions.

  • Effectively researched all-payer issues and provided documentation to support our findings through payer websites, phone, and Managed Care department to report our findings to all practices.

  • Passionately worked as a Patient Financial Representative, a Claims adjudicator, as a financial counselor as well as billing and collections representative in the Primary Care OB-GYN Dept., and in the Primary Care Peds. Dept.

  • Served as a System administrator for Medicaid Web Portal and SSI.

  • Diligently analyzed and evaluated claims for appropriate and accurate billing.

  • Processed, qualified, validated, analyzed, and evaluate incoming fee–for–service claims.

  • Initiated the process for billing patients and all payers for reimbursement.

  • Followed up and collections of outstanding accounts receivables.

  • Responsibly trained new employees and provided:

    • Training all employees with payer(s) changes.

    • Created and implemented new policies and procedures.

    • Managing payroll and vacation days.

    • Creating and distributing weekly billing/collection aging and end-of-month reports and conducting annual reviews.

    • Coaching, counseling, and mentoring.

    • Assisting with customer relationship management 

  • Operated the billing and collections of outstanding Accounts Receivables for all Insurance carriers and the City of Hollywood and City of Miramar Fire Rescue.

  • Appropriately prepared and file claims with numerous medical insurance carriers.

  • Accurately coded diagnosis' per ICD.9cm-ICD-10.

  • Determined eligibility for all insurance payers and collected outstanding receivables while ensuring company standards were upheld.

  • Executed exemplary customer service.

  • SSI

  • EPIC

  • Artiva

  • Nextgen

  • ImageCast - IDX

  • Microsoft Office



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